FAQ

Below are several of the more frequently asked questions we receive at Croft Manor, please take a look below to see if we can answer your question, if not feel free to get in contact with us and we will be glad to assist.

FAQ

Below are several of the more frequently asked questions we receive at Croft Manor, please take a look below to see if we can answer your question, if not feel free to get in contact with us and we will be glad to assist.

Croft Manor is regulated by the Care Quality Commission. Please follow the link at the top of the website to find the latest information about our home.

If there is a deterioration with a Service User’s health, their GP of choice would be contacted, and a visit would be organised. A member of the management team would always be involved / aware of this to oversee or deal with the situation.

We can accommodate an increase in care should your relative become unwell. However, this would be monitored on a regular basis to reassess needs and ensure that care needs can be met and continuity within the level of care maintained.

The fees cover living and care cost – anything additional to this i.e. outside resources (example hairdresser, chiropodist, oral hygienist, dry cleaning, newspapers) would be charged. You would always be informed of any additional charges prior to the service being used.

Croft Manor provides care to all residents 24 hours a day.

Any dietary needs should be discussed in and around the initial assessment. We do cater for special dietary requirements and have the full support of our skilled Catering team.

At Croft Manor we offer regular and varied programme of social activities including Quizzes, Board Games, Bingo, Music & Movement, Arts & Crafts, Flower Arranging, arranged outings and a variety of outside entertainment. We will always incorporate activities that relate to each individual’s abilities and needs.

Croft Manor is regulated by the Care Quality Commission. Please follow the link at the top of the website to find the latest information about our home.

If there is a deterioration with a Service User’s health, their GP of choice would be contacted, and a visit would be organised. A member of the management team would always be involved / aware of this to oversee or deal with the situation.

We can accommodate an increase in care should your relative become unwell. However, this would be monitored on a regular basis to reassess needs and ensure that care needs can be met and continuity within the level of care maintained.

The fees cover living and care cost – anything additional to this i.e. outside resources (example hairdresser, chiropodist, oral hygienist, dry cleaning, newspapers) would be charged. You would always be informed of any additional charges prior to the service being used.

Croft Manor provides care to all residents 24 hours a day.

Any dietary needs should be discussed in and around the initial assessment. We do cater for special dietary requirements and have the full support of our skilled Catering team.

At Croft Manor we offer regular and varied programme of social activities including Quizzes, Board Games, Bingo, Music & Movement, Arts & Crafts, Flower Arranging, arranged outings and a variety of outside entertainment. We will always incorporate activities that relate to each individual’s abilities and needs.